Delivery & Return Policy
How We Deliver
Depending on where in the country you stay, we use different delivery methods :
- For majority of deliveries, we use GDEX courier service. You will be given your consignement note number via e-mail once we receive it. Delivery within the peninsula should be completed within 2-5 business days (after proof of payment is sent).
- Self collection from our office. If you wish to do a self collection from our office in Setiawalk, you may do so. Call into 03-5885-4151 and ensure we have stock ready for your self collection.
How To Return An Item
All sales are final. If you are having trouble with your unit, and need to claim warranty, please follow the steps below :
- Please email firstname.lastname@example.org to request a warranty claim with all relevant information and pictures included.
- Await a reply and follow the steps accordingly.